The practical stuff — how long delivery takes, what it costs, and how returns work if something's not right.
Standard UK delivery takes 3-5 working days. You'll get a tracking link by email as soon as your order ships.
[Placeholder — confirm your actual delivery timeframes and update this]
Delivery is £3.95, or free on orders over £40.
[Placeholder — confirm your actual delivery pricing and update this]
Currently we only deliver within the UK.
[Placeholder — update if this changes]
Yes — you'll receive a tracking link by email as soon as your order ships.
14 days from the date you receive your order.
Get in touch via our Contact page with your order number, and we'll send over return instructions.
[Placeholder — replace with your actual returns process, e.g. a returns portal or printable label]
Refunds are processed within 5-7 working days of us receiving your return.
[Placeholder — confirm your actual refund timing]
[Placeholder — list any exceptions here, e.g. final sale or clearance items, if applicable]